Understanding Familex Storage

Currently, Familex preserves all stored documents and media for as long as the company operates. We are actively working towards a long-term preservation plan of 100+ years as part of our Phase 3 roadmap.

In the unlikely event that Rednote discontinues its services, we will notify all users 6 months in advance and remind users to export and download all your Familex documents and media. We highly encourage users to periodically back up their important files for peace of mind.

Yes! Rednote provides an export feature that allows you to download and store your documents, messages, and media securely on your own devices or cloud storage. This ensures that your important records remain accessible to you and your family.

Exporting your Familex data is simple. Within the User Portal under the Familex section, select “Export Data,” and follow the instructions. You will receive a downloadable file containing all your stored content.

Yes, we are working towards a robust 100+ year preservation system as part of our Phase 3 development. This will involve advanced storage solutions and partnerships to ensure the longevity of your digital legacy.

While Rednote strives to provide secure and long-term storage, we recommend users:

  • Regularly export and back up their Familex documents.
  • Store backups in multiple locations (e.g., personal cloud storage, external hard drives).
  • Keep trusted family members informed about their stored records.

Yes, since your data can be exported in standard formats, you will be able to transfer it to other platforms if needed.

We are continuously improving our storage solutions. For updates on our long-term preservation roadmap, please visit our official website or reach out to our support team.